Reference

Terms Conditions

These terms explain how your account works with us — what you agree to when you register, deposit through bKash or Nagad, place bets, and withdraw. Read this page to understand your rights and our commitments before you open an account.

Account registration rulesDeposit & withdrawal termsBetting conductPayment processingAccess eligibility
BDBet App Terms Conditions
POLICY CONTACT

Questions About These Terms

If anything in this agreement is unclear, or if you need to dispute a transaction or request account closure, reach us through the channels below. Our team reviews terms questions daily and responds with clarification or next steps.

Team online

Terms Enquiry

Send your question about account rules, betting conditions or withdrawal terms through the support inbox. Include your account username so we can reference your case. We reply with context from these terms within one business day.

Verification Help

If we request identity or wallet documents during withdrawal, upload them through your account dashboard. Our verification team checks submissions daily and confirms approval or asks for clearer images if needed.

Dispute Resolution

For a disputed bet outcome, incorrect odds or a payment issue, open a support ticket with the transaction ID and a short description. We investigate each case against our records and game provider logs, then explain the resolution.

HOW WE OPERATE

Our Commitments Under These Terms

These terms are not just rules for you — they bind us too. We commit to fair bet settlement, transparent payment processing through bKash and Nagad, identity protection, and a clear path to close your account or request data. Here is how we honour each commitment.

Fair Bet Settlement

Every bet result comes from the game provider or sportsbook feed we display. We do not alter odds after you confirm a wager, and we settle wins according to the official outcome. If a match is void or a slot round errors, we refund your stake.

Payment Transparency

When you deposit through bKash, Nagad or Rocket, your balance updates as soon as the wallet confirms the transfer. Withdrawals go through our verification queue; once approved, we send funds to the same wallet you deposited from, and you see the credit according to your provider's schedule.

Identity & Account Security

We store your registration details and transaction history in encrypted format. Your password is hashed; our team cannot see it. We only request verification documents when processing your first withdrawal or if account activity looks unusual, and we delete those documents after verification completes.

Account Closure & Data Rights

You can close your account anytime by contacting support. We process closure within two business days, settle any pending bets, and send your remaining balance to your registered wallet. If you want a copy of your data or request deletion, include that in your closure message and we will comply within the timeframe local regulation requires.

Terms & Conditions FAQ

No. You are allowed one account per person. If we detect multiple registrations using the same device, wallet or identity documents, we will close the duplicate accounts and forfeit any balances or winnings on those accounts.

Use the password reset link on the login page. We send a one-time code to your registered mobile number; enter that code and set a new password. Your account remains secure throughout the reset process.

Once you confirm a wager, it is final. We cannot cancel or edit the bet because odds and markets move in real time. Double-check your stake and selection before you tap confirm.

We verify your identity and wallet ownership to prevent fraud and meet regulatory standards. Upload a clear photo of your ID and a screenshot showing your bKash or Nagad number; we review and approve most submissions within hours.

If a slot or live table disconnects before the round finishes, the provider completes the round on their server and credits any win to your balance automatically. Refresh your account to see the updated amount; contact support if the balance does not update within minutes.

We notify you of any change by email or account message at least seven days before the new terms take effect. Continued use after that date means you accept the update; if you disagree, close your account before the deadline.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.